Informational Call for the OMS Healing Measures Pilot Project

CACs currently participating in NCA’s Outcome Measurement System (OMS) are invited to join a pilot project as part of an exploratory study to examine what healing truly means to youth, caregivers, and multidisciplinary team (MDT) partners served by CACs.  This project is in response to recent research highlighting a lack of person-centered measures of healing in the CAC field, and requests from CACs to establish more specific methods to measure this important area of our work.  In this informational call, CAC staff can learn more about why this project is important and what to expect if your CAC decides to participate.  If your center is a current OMS participant and would like to join the pilot project, please complete the Opt-In Form by September 30, 2021.

Kaitlin Lounsbury, MA (Moderator)

Program Evaluation Coordinator

National Children's Alliance

Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.


Dr. Kristi K. Westphaln (Moderator)

Assistant Professor/Adjust Instructor

Assistant Professor, UCLA School of Nursing; Research Associate, UH Center for Child Health and Policy, Adjunct Instructor, CWRU School of Medicine


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Informational Call for the OMS Healing Measures Pilot Project
08/25/2021 at 2:00 PM (EDT)  |  Recorded On: 08/25/2021
08/25/2021 at 2:00 PM (EDT)  |  Recorded On: 08/25/2021 CACs currently participating in NCA’s Outcome Measurement System (OMS) are invited to join a pilot project as part of an exploratory study to examine what healing truly means to youth, caregivers, and multidisciplinary team (MDT) partners served by CACs. This project is in response to recent research highlighting a lack of person-centered measures of healing in the CAC field, and requests from CACs to establish more specific methods to measure this important area of our work. In this informational call, CAC staff can learn more about why this project is important and what to expect if your CAC decides to participate.
Slides - Info Call - OMS Healing Measures Pilot Project
Open to download resource.
Open to download resource. PDF copy of PowerPoint slides used in the informational call for the OMS healing measures pilot project on August 25, 2021.