Session 2B: Amplifying the Voices of Youth through the Outcome Measurement System (OMS)
Includes a Live Event on 06/07/2021 at 4:45 PM (EDT)
Track: Research & Innovative Practices
One of the hallmarks of the CAC model is providing children with the opportunity to be heard; to raise their voices about what they have endured and to speak to what they will need to heal. By using nationally standardized approaches, voices of children can be amplified to inform CAC, community, state, regional, and national practices. This workshop will demonstrate how guiding principles, research expertise and knowledge contributed from CAC staff and leadership intersected to create and launch the OMS Youth Feedback Survey. Lessons learned from survey development and implementation will be shared, including how to overcome barriers and use results to improve the quality of programs for children, families, and communities.
Elizabeth M. Cross, PhD
Cross Associates Research & Evaluation Services
Elizabeth M. Cross is a policy and program researcher with over twenty-five years of experience in the public and NGO sectors. She has expertise in providing research support and program evaluation services that help to inform programmatic, operational and strategic planning in the fields of: violence, victimization and trauma (including child abuse, sexual assault, domestic violence and trafficking) , child welfare (inclusive of transition aged youth), youth education and employment and early childhood programs. In her roles as Vice President of Evaluation & Research at Safe Horizon (NYC) and Chief Research Officer for the Network for Teaching Entrepreneurship (NYC), she established these organizations’ program evaluation and organizational assessment functions. She also served as the Vice President for Program Evaluation and Risk Management at The Home for Little Wanderers (Boston) – the oldest and one of the largest child welfare agencies in the country. More recently she spent several years as the project director for the program evaluation of the National Telenursing Center for Victims of Sexual Assault -- a project funded by the federal Office for Victims of Crime. Along with Wynona's House Child Advocacy Center in Newark, NJ, Cross Associates was a recipient of The Urban Institute's Research to Practice Fellowship (2018). She holds an MSW from Rutgers University, a Ph.D. from the Heller School for Social Policy and Management (Brandeis University), and has taught graduate level courses in program evaluation and research methods at a number of universities and colleges in Massachusetts and New Jersey.
Kaitlin Lounsbury, MA
Program Evaluation Coordinator
National Children's Alliance
Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance. Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers. This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment. Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.
Theodore P. Cross, PhD
Senior Research Specialist
Children and Family Research Center, University of Illinois at Urbana–Champaign
Theodore P. Cross, Ph.D., is a Senior Research Specialist at the Children and Family Research Center in the School of Social Work at the University of Illinois at Urbana–Champaign. He is the principal investigator of the program evaluation of the Child Protection Training Academy. He directed the Multi-Site Evaluation of Children’s Advocacy Centers and the 2017 Illinois Child Well-Being Study, an assessment of the well-being of children in out-of-home care in the state. He has more than thirty years’ experience as a researcher studying the system response to child maltreatment, and numerous related publications and presentations.
Wendy A. Walsh, PhD
Research Associate Professor
Crimes against Children Research Center, University of New Hampshire
Wendy A. Walsh, Ph.D., is Research Faculty at the University of New Hampshire’s Crimes against Children Research Center, where she has worked for over 20 years conducting research on child and family victimization. She has published extensively on Children’s Advocacy Centers, technology-based victimization, and the criminal justice response to child abuse. She recently evaluated the National TeleNursing Center in Massachusetts, a pilot project in six sites across the country to use telemedicine to bring quality forensic medical examinations to adolescent and adult victims of sexual assault in rural, tribal, military, and underserved areas. Current projects include evaluating a statewide telehealth initiative in Arkansas to bring quality sexual assault forensic exams to underserved areas and working with Children’s Advocacy Centers in NH to improve the response to youth with problematic sexualized behavior. She regularly consults with the National Children’s Alliance on a number of projects, including recently developing a youth satisfaction survey and tracking mental health services and services to human trafficking and child pornography victims. Dr. Walsh is the author and co-author of numerous articles about child victimization and service use, the impact of victimization, and criminal justice outcomes.