OMS Summer 2020 Training Series

Includes a Live Event on 07/22/2020 at 3:00 PM (EDT)

Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, how to view survey results, and ways to share with staff.

Key:

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OMS Part One: Introduction & Best Practices for Collecting Feedback
07/22/2020 at 3:00 PM (EDT)   |  60 minutes
07/22/2020 at 3:00 PM (EDT)   |  60 minutes Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, with recommendations for distributing surveys to caregivers and team members. The training is designed for centers just starting with OMS, new staff, or existing staff needing a refresher on best practices. Please note: This webinar was originally listed as June 22. The correct date is July 22.
Part One Webinar Feedback Survey
9 Questions
OMS Part Two: Creating Reports & Sharing Results
08/05/2020 at 3:00 PM (EDT)   |  60 minutes
08/05/2020 at 3:00 PM (EDT)   |  60 minutes Learn to view survey results, create reports, and think of ways to share results with staff, boards, partners, funders, and the public. We include a demo navigation of a sample reporting dashboard like those available in Qualtrics for participating CACs, State Chapters, and Regional CACs, including any newly added features.
Part Two Webinar Feedback Survey
9 Questions
Summer 2020 OMS Training Series Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available

Kaitlin Lounsbury

Program Evaluation Coordinator

Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

klounsbury@nca-online.org or OMScoordinator@nca-online.org