OMS Winter 2019/2020 Training Series

Recorded On: 03/17/2020

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Winter 2019/2020 OMS Training Series, Part One: Introduction to OMS & Best Practices for Collecting Feedback
Select the "View On-Demand Recording" button to begin.
Select the "View On-Demand Recording" button to begin. Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, with recommendations for distributing surveys to caregivers and team members. The training is designed for centers just starting with OMS, new staff, or existing staff needing a refresher on best practices.
OMS Part One Webinar Slides - 2_13_2020
Open to download resource.
Open to download resource. Download a PDF file of the slides used in the OMS Part One Webinar held on February 13, 2020.
Winter OMS Training Series, Part One Webinar Feedback Survey
9 Questions
Winter 2019/2020 OMS Training Series - Part Two: Creating Reports & Sharing Results
Recorded 03/17/2020
Recorded 03/17/2020 Learn to view survey results, create reports, and think of ways to share results with staff, boards, partners, funders, and the public. We include a demo navigation of a sample reporting dashboard like those available in Qualtrics for participating CACs, State Chapters, and Regional CACs, including any newly added features.
OMS Part Two Webinar Slides - 3_17_2020
Open to download resource.
Open to download resource. PDF version of PowerPoint slides from OMS Part Two webinar (Creating Reports & Sharing Results) on March 17, 2020.
Winter OMS Training Series, Part Two Webinar Feedback Survey
9 Questions
Winter 2019/2020 OMS Training Series Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available

NEW WEBINAR DATES 

Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, how to view survey results, and ways to share with staff.

Kaitlin Lounsbury

Program Evaluation Coordinator

Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

klounsbury@nca-online.org or OMScoordinator@nca-online.org