OMS Winter 2021 Training Series

Includes a Live Event on 03/09/2021 at 2:00 PM (EST)

Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, recommendations for distributing surveys to families and team members, and ways to use OMS results for local, state, regional, and national initiatives.

Key:

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OMS Part One: Introduction & Best Practices for Collecting Feedback
02/09/2021 at 2:00 PM (EST)   |  60 minutes
02/09/2021 at 2:00 PM (EST)   |  60 minutes Learn to implement the Outcome Measurement System (OMS) program at Children’s Advocacy Centers, including the purpose and benefits of the program, the topics measured, and recommendations for distributing surveys to families and team members. The training is designed for a broad audience, including centers considering joining or just getting starting with OMS, new staff at CACs already participating in the program, and experienced staff needing a refresher on best practices.
Part One Webinar Feedback Survey
9 Questions
OMS Part Two: Creating Reports & Sharing Results
03/09/2021 at 2:00 PM (EST)   |  60 minutes
03/09/2021 at 2:00 PM (EST)   |  60 minutes Learn to view survey results from families and team members, create reports, and think of ways to share results with staff, teams, boards, partners, funders, and the public. We will include a demo navigation of a sample reporting dashboard like those available in Qualtrics for participating CACs, State Chapters, and Regional CACs, including any newly added features.
Part Two Webinar Feedback Survey
9 Questions
Winter 2021 OMS Training Series Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
Training Resources
Slides - OMS Winter 2021 - Part One
Open to download resource.
Open to download resource. Slides accompanying live (and then on-demand) webinar training. Part One: Learn to implement the Outcome Measurement System (OMS) program at Children’s Advocacy Centers, including the purpose and benefits of the program, the topics measured, and recommendations for distributing surveys to families and team members. The training is designed for a broad audience, including centers considering joining or just getting starting with OMS, new staff at CACs already participating in the program, and experienced staff needing a refresher on best practices.

Kaitlin Lounsbury

Program Evaluation Coordinator

National Children's Alliance

Kaitlin Lounsbury is the program evaluation coordinator for the National Children’s Alliance. Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers. This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals in the response to child maltreatment. Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

klounsbury@nca-online.org or OMScoordinator@nca-online.org