What do caregivers really think of our mental health programs? Using the OMS Mental Health Services Survey to assess services

Includes a Live Web Event on 09/03/2025 at 2:00 PM (EDT)

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This webinar will provide CAC and Chapter staff with an overview of implementing the new Outcome Measurement System (OMS) mental health services survey as a part of engaging caregivers in the overall therapeutic process.  

Webinar participants will hear from CAC staff and mental health experts who have implemented the survey about the strategies they used to integrate this feedback mechanism into their programs, and about the benefits and uses of the resulting data. 

Erin Casey

Program Evaluation Manager

National Childrens Alliance

Erin Casey is the NCA Program Evaluation Manager and coordinates data and evaluation projects such as NCA's Outcome Measurement System (OMS), CAC and Chapter Census surveys, and data collection for some of the Institute's initiatives. Prior to joining NCA, Erin was a Professor of Social Work at the University of Washington, Tacoma, where she was involved in research and program evaluation projects related to interpersonal violence and violence prevention.

Ashley Fiore, MSW, LCSW

National Trainer

National Children's Alliance Institute for Better Mental Health Outcomes

Ashley Fiore has worked with CACs throughout her professional career as a clinician, clinical director, program manager, trainer, and consultant. She has assessed and treated over 2,000 children and families using Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) and Alternatives for Families Cognitive Behavioral Therapy (AF-CBT). Prior to joining NCA, Ashley served as clinical faculty for the North Carolina Child Treatment Program, where she trained TF-CBT and provided individual and group consultation to clinicians using a learning collaborative model. She has expertise in the implementation and dissemination of evidence-based, trauma focused, child/family interventions. Ashley is a certified trainer in TF-CBT and AF-CBT and has provided training/consultation on trauma-informed comprehensive clinical assessments, trauma-related problematic sexual behaviors in children, and implementation support of evidence-based treatment models. She received her MSW from UNC-Chapel Hill, and enjoys gardening, making pottery, and hiking in her free time. 

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What do caregivers really think of our mental health programs? Using the OMS Mental Health Services Survey to assess services
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What do caregivers really think of our mental health programs? Using the OMS Mental Health Services Survey to assess services
09/03/2025 at 2:00 PM (EDT)  |  60 minutes
09/03/2025 at 2:00 PM (EDT)  |  60 minutes
What do caregivers really think of our mental health programs? Using the OMS Mental Health Services Survey to assess services
1.00 credit  |  Certificate available
1.00 credit  |  Certificate available