Victim Advocacy:  Building Skills and Support | Module 2:  Ethics and Professional Boundaries

This 90-minute virtual training module is designed to strengthen participants’ understanding of professional ethics and their application in real-world scenarios. Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard while defining key concepts such as professional ethics, boundaries, and dual relationships. They will also identify confidentiality requirements and exceptions, and demonstrate the use of an ethical decision-making framework to navigate complex dilemmas. By the end of the session, attendees will be equipped with practical tools to uphold ethical standards and make informed decisions that protect both professional integrity and client trust.

Michele Mullen, MSW, LCSW

Senior Manager, Workforce Project

NCA

Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

Salli Kerr

Trauma-Informed Learning Solutions LLC

Salli Kerr is the founder of Trauma-Informed Learning Solutions LLC, where she provides consultation and training to children’s advocacy center multidisciplinary team (MDT) members and staff. With nearly a decade of experience training frontline professionals, Salli brings a practical, grounded approach to strengthening how MDT members navigate the demands of trauma-exposed work.

Her work focuses on equipping organizations and MDTs with tools that strengthen skill development, shared language, and compassionate response—while acknowledging the real impact of secondary traumatic stress on professionals. Salli is known for creating learning spaces that are accessible, reflective, and immediately applicable to day-to-day practice.

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Victim Advocacy: Building Skills and Support | Module 2: Ethics and Professional Boundaries Certificate
1.50 credits  |  Certificate available
1.50 credits  |  Certificate available