Victim Advocacy:  Building Skills and Support | Module 5: Community Resources

This 100-minute virtual training focuses on strengthening victim advocates’ ability to connect families with essential community resources. Participants will build knowledge and awareness of the Victim Advocacy and Support Standard, demonstrate enhanced understanding of the advocate’s role in linking families to services, and gain deeper insight into effective approaches for working with caregivers navigating complex needs. Additionally, attendees will explore practical strategies and resources to bring back to their CACs to strengthen community partnerships and improve support services. By the end of the session, advocates will leave with actionable tools to foster collaboration and provide comprehensive support to families.

Michele Mullen, MSW, LCSW

Senior Manager, Workforce Project

NCA

Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

Jami Bolton

Training Specialist

NCA

Jami Bolton is the Training Specialist for the National Children's Alliance's Institute for Better Mental Health Outcomes, where she plays a key role in coordinating training programs designed to enhance mental health support for children and families. In this capacity, Jami collaborates closely with clinicians, Child Advocacy Centers, and Chapters to ensure that essential mental health resources are accessible and effective. Additionally, she co-trains AIMWell: Advocates Impacting Mental Well-Being, a specialized training initiative designed to equip victim advocates with the skills and knowledge needed to effectively engage children and families in mental health services. Jami has dedicated her entire professional career to this field, beginning as a Victim Advocate at her local Child Advocacy Center, followed by her role as the Director of Training and Education for the New York State Chapter. Her extensive experience reflects her commitment to improving mental health outcomes for children and families in need.

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Victim Advocacy: Building Skills and Support | Module 5: Community Resources Certificate
1.50 credits  |  Certificate available
1.50 credits  |  Certificate available