NCA Engage: Membership

All of the NCA member resources you're looking for, plus all the ones you didn't know you needed!

This is your home for the most frequently accessed and requested resources exclusively for NCA members. Think of it as a combination hardware store and FAQ page, where your questions pop off the page as tools you can use! Be sure to sign up for our newsletters with fresh content on research and practice, and other resource emails bringing you important communications from NCA. If you're not finding what you need, you can always get in touch. We'll respond in most cases within 24 hours.

Key resources: everything CACs request most often!

Badges, Branding, and More: NCA's Playbook It's called NCA's Playbook and it replaces our BrandFolder. This is a new interface that is better organized, combining various file formats of resources. You can sort through the Gallery using the menu links at the top to find the campaign or content type you need! To get your link and password to the Playbook, visit the Open Forum Announcements section or contact membership@nca-online.org.
Member Connect LIVE! Join NCA's membership team once a month for a live update on everything you need to know as an NCA member. While Member Connect LIVE! is recorded, joining the call live means you can ask your burning questions and chat with your peers about issues facing the field. Once a quarter, we bring in a topic expert for an in-depth conversation. See you there!
NCA Learning Center: You're already here! Explore the e-learning section of NCA Engage, full of live and on-demand trainings and resources organized by topic.
Collaborative Work Groups (CWGs): Join our national, peer-led Collaborative Work Groups where you and other experts work to develop innovative projects that uplift the entire movement. Learn more and sign up.
One in Ten Podcast: Join us for episodes of NCA's podcast, where NCA CEO Teresa Huizar interviews the foremost experts working with you to solve the greatest challenge facing one in ten of our children: child abuse.
From the CEO's Desk Monday Newsletters: Receive the latest research happening in the world of child welfare every Monday to your inbox. Contact our membership department to subscribe: membership@nca-online.org.
Weekly Updates and Monthly NCA Newsletters: Contact our membership department to subscribe or sign up new staff: membership@nca-online.org.
CALiO: Child Abuse Library Online is a service of National Children’s Advocacy Center. Contact their Senior Digital Information Librarian Muriel K. Wells for access at mwells@nationalcac.org.
NCA Annual Report: The basic facts, figures, and stories about and behind our movement.

Adverse CAC Impact Processes

Need Crisis Help?

Start here. Our Critical Incident Report below triggers instant media relations and other expert support from NCA leaders.

Critical Incident Report & Policy: Under your membership agreement, member CACs must notify NCA of certain critical incidents occurring at or involving their agencies using the linked form. It's also how NCA ensures we are working with the same set of facts as we form a plan to help you. Critical Incident reports are top-priority tasks for NCA leaders including our lead staff on media relations, government affairs, and governance. Contact NCA immediately with the completed form so we can help!
Third Party Complaint Policy: From time to time, third parties such as community members, parents, and government agencies contact NCA stating that an Accredited CAC is not operating in a manner in accordance with our National Standards of Accreditation. We share with them a form to submit a third-party complaint which, if credible, starts an inquiry under the linked policy above. See the policy to understand how NCA investigates third-party complaints of Accredited CACs.