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  • Contains 4 Component(s) Includes Multiple Live Events. The next is on 04/09/2026 at 2:00 PM (EDT)

    Join NCA for quarterly discussion calls to exchange ideas with other CACs working with military partners. Join us to share about your collaboration with military partners and learn what other CACs are doing to strengthen services for military families. Each call will include opportunity for highlighting successful practices, discussing challenges, and sharing ideas for improving CAC-military service coordination. Calls will take place the second Thursday of January, April, July, and October 2-3pm ET. All CACs are welcome to join calls when they can (attendance at all calls is not required). Please note that calls are live events and will not be recorded.

    Join NCA for quarterly discussion calls to exchange ideas with other CACs working with military partners. Join us to share about your collaboration with military partners and learn what other CACs are doing to strengthen services for military families. Each call will include opportunity for highlighting successful practices, discussing challenges, and sharing ideas for improving CAC-military service coordination.  

    Calls will take place the second Thursday of January, April, July, and October 2-3pm ET. All CACs are welcome to join calls when they can (attendance at all calls is not required). Please note that calls are live events and will not be recorded. 

  • Contains 1 Component(s) Includes a Live Web Event on 02/23/2026 at 2:00 PM (EST)

    Learn more about CFTSI!

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    Interested in adding Child and Family Traumatic Stress Intervention (CFTSI) to your CAC’s menu of mental health services?  

    Senior CAC leaders and clinicians are encouraged to attend this call to learn about CFTSI, how it is delivered and the evidence-base that has shown that 73% of children are less likely to meet partial or full criteria for PTSD after CFTSI.  CFTSI is delivered in 5-8 sessions soon after the forensic interview and has been shown to help CACs shorten client length of stay, reduce waiting lists, and allow CACs to serve more children.

    CFTSI Informational Call: December 3, 2026 from 3:30-5:00 pm ET

    Who: Senior Leaders and Clinicians



    Carrie Epstein, LCSW-R

    Co-Director and Assistant Professor

    Yale

    Carrie Epstein, LCSW-R is Co-Director of the Yale Center for Traumatic Stress and Recovery and Assistant Professor at the Yale Child Study Center at the Yale University School of Medicine. For over 30 years, Ms. Epstein has been providing treatment, supervision, and consultation on providing mental health treatment and on developing new programs for children and families impacted by trauma and traumatic grief. She is recognized both nationally and internationally as an expert in the field of child trauma, child traumatic grief and disaster response. Ms. Epstein is co-developer of the Child and Family Traumatic Stress Intervention (CFTSI), which is currently the only evidence-based early, brief trauma-focused intervention for children and families that is designed specifically to be implemented in the acute phase of trauma response that reduces and interrupts the development of PTSD and related disorders. She has responded to multiple school shootings and other mass casualty disasters across the country. She served as a key coordinator of New York City’s mental health response to the attacks on 9/11 and was a principal investigator of a collaborative, multi-site study that was the largest youth trauma project associated with the September 11th terrorist attack in New York City which was established to deliver evidence-based trauma treatments for impacted children and adolescents. Ms. Epstein played a lead role in coordinating Yale’s response to the Sandy Hook Elementary School tragedy in Newtown, Connecticut, providing ongoing training and consultation to mental health professionals in the greater Newtown area. In addition, Ms. Epstein provided training and ongoing consultation to mental health providers after the school shooting in Uvalde, Texas. Ms. Epstein and her colleagues also developed nationally disseminated materials that aimed to increase public awareness about both the behavioral health impact of the COVID-19 pandemic as well as ways of coping with the pandemic. Ms. Epstein is also a National Trainer of Trauma-Focused Cognitive Behavioral Therapy (TF-CBT).

    Ms. Epstein has been instrumental in developing and overseeing national training initiatives and national learning collaboratives focused on the dissemination of child trauma-focused evidence-based treatment models, and provides training and clinical supervision, locally, nationally, and internationally on child trauma-focused evidence-based practices. She has co-authored numerous publications in support of her trauma-focused activities. Ms. Epstein was the one of the original and organizing Principal Investigators of the National Child Traumatic Stress Network (NCTSN) and has continued to Co-Chair the NCTSN’s Child Traumatic Grief-Traumatic Separation Committee since its inception in 2001. She has served on the Steering Committee of the NCTSN, as well as act as a regular contributor to the NCTSN’s Terrorism and Disaster Response Committee.

    Prior to her position at the Yale Child Study Center, Ms. Epstein was Senior Director of Child Trauma Programs at Safe Horizon in New York City, the largest victim assistance, victim advocacy organization in the country, where she oversaw clinical services for children and families impacted by trauma in the organization’s outpatient programs, domestic violence shelters, and Child Advocacy Centers. During her tenure at Safe Horizon, Ms. Epstein has served on the Scientific Advisory Board to the Evidence-based Treatment Dissemination Center of the New York State Office of Mental Health, as well as the HHS Region II Strategy Group on Mental Health and Trauma.

  • Contains 1 Component(s) Recorded On: 02/04/2026

    A series designed to help rural CACs learn the tips and practices that lead to successful outcomes for our movement’s rural service population.

    Turning Numbers into Narratives: Your CAC’s Story Through NCA, OMS and Storytelling

    Webinar Description – CACs will learn how to use the data they already collect for NCA and with OMS (Outcome Measurement System) to highlight their achievements and show their challenges.   The session will wrap into one package how to highlight NCA statistics, NCAtrak reports, OMS feedback and provide information to help them uncover emotional narratives that tug at the heart.

    Join NCA’s experts: Program Evaluation Manager, Erin Casey, Ph.D., our NCAtrak specialist, Rhonda Wurgler Ph.D., and our head of strategic partnerships, Laura Turner, will walk you through how to turn the data you already collect into powerful visuals and narratives. Learn how to showcase your achievements, highlight challenges, and uncover compelling stories that resonate with different audiences.

  • Contains 6 Component(s)

    New Grantee Portal for Reporting is the third and final mandatory on-demand webinar of the Post Award Grant Management Training Series and will provide you with an overview of the new grantee portal, expectations for reporting programmatic progress and performance measures data, and demonstrate how to submit requirements.

    NCA grantees are required to submit quarterly reports. In addition to the financial reporting component (which was covered in the Financial Reporting webinar), grantees are required to report out on their programmatic progress and performance measures data with each report. The performance measures data must be specific to the awarded grant dollars. In prior grant years, performance measures data was submitted in separate bi-annual report requirements. In order to streamline reporting requirements for NCA grantees, these data will now be captured quarterly along with your financial report requirements. The webinar is available to access in early February, and at minimum, one representative must attend and submit a certificate of completion through the applicable requirement in the Grantee Portal by the due date listed on the Grantee Timeline. You will be required to pass a short quiz after viewing in order to receive a certificate of completion. 

  • Contains 6 Component(s)

    New Grantee Portal for Reporting is the third and final mandatory on-demand webinar of the Post Award Grant Management Training Series and will provide you with an overview of the new grantee portal, expectations for reporting programmatic progress and performance measures data, and demonstrate how to submit requirements.

    NCA grantees are required to submit quarterly reports. In addition to the financial reporting component (which was covered in the Financial Reporting webinar), grantees are required to report out on their programmatic progress and performance measures data with each report. The performance measures data must be specific to the awarded grant dollars. In prior grant years, performance measures data was submitted in separate bi-annual report requirements. In order to streamline reporting requirements for NCA grantees, these data will now be captured quarterly along with your financial report requirements. The webinar is available to access in early February, and at minimum, one representative must attend and submit a certificate of completion through the applicable requirement in the Grantee Portal by the due date listed on the Grantee Timeline. You will be required to pass a short quiz after viewing in order to receive a certificate of completion. 

  • Contains 3 Component(s), Includes Credits

    Participants will build knowledge and awareness of the Victim Advocacy and Support Standard, demonstrate enhanced understanding of the criminal and civil court systems, and gain deeper insight into the advocate’s role in guiding families through these proceedings.

    This two-hour virtual training module is designed to equip advocates with the knowledge and tools needed to effectively support families throughout the court process. Participants will build knowledge and awareness of the Victim Advocacy and Support Standard, demonstrate enhanced understanding of the criminal and civil court systems, and gain deeper insight into the advocate’s role in guiding families through these proceedings. Additionally, attendees will explore practical strategies and resources to strengthen court preparation and support services within their communities, ensuring families receive comprehensive and informed advocacy.

    Michele Mullen, MSW, LCSW

    Senior Manager, Workforce Project

    NCA

    Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

    Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

    Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

    Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

    Christina Rouse, MSW

    NCA Consultant

    Christina Rouse, MSW, is a seasoned child advocacy professional with more than 18 years of experience in forensic interviewing, multidisciplinary team coordination, and trauma-informed practice. She has previously served in leadership and training roles supporting Child Advocacy Centers and statewide child protection initiatives. Her expertise includes MDT leadership, onboarding and retention strategies, secondary traumatic stress mitigation, forensic interviewer development, and Chapter-level capacity building. Christina is known for strengthening team systems, elevating best practices, and improving outcomes for children and families impacted by abuse. 

  • Contains 3 Component(s), Includes Credits

    Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard, explore the advocate role within the MDT model, and learn practical strategies for supporting caregivers throughout the investigative and healing process.

    This 60-minute virtual training module provides participants with essential knowledge and practical tools to better serve crime victims in their communities. Attendees will strengthen their understanding of the NCA Victim Advocacy and Support Standard, demonstrate an enhanced understanding of the Crime Victim Rights Act, gain deeper insight into Victim Compensation Programs, and explore actionable strategies that can be implemented locally to support victims effectively. By the end of the session, participants will leave with a stronger foundation in victims' rights and practical approaches to make a meaningful impact. 

    Michele Mullen, MSW, LCSW

    Senior Manager, Workforce Project

    NCA

    Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

    Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

    Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

    Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

    Salli Kerr

    Trauma-Informed Learning Solutions LLC

    Salli Kerr is the founder of Trauma-Informed Learning Solutions LLC, where she provides consultation and training to children’s advocacy center multidisciplinary team (MDT) members and staff. With nearly a decade of experience training frontline professionals, Salli brings a practical, grounded approach to strengthening how MDT members navigate the demands of trauma-exposed work.

    Her work focuses on equipping organizations and MDTs with tools that strengthen skill development, shared language, and compassionate response—while acknowledging the real impact of secondary traumatic stress on professionals. Salli is known for creating learning spaces that are accessible, reflective, and immediately applicable to day-to-day practice.

  • Contains 3 Component(s), Includes Credits

    Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard, explore the advocate role within the MDT model, and learn practical strategies for supporting caregivers throughout the investigative and healing process.

    This 90-minute virtual training module is designed to strengthen participants’ understanding of professional ethics and their application in real-world scenarios. Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard while defining key concepts such as professional ethics, boundaries, and dual relationships. They will also identify confidentiality requirements and exceptions, and demonstrate the use of an ethical decision-making framework to navigate complex dilemmas. By the end of the session, attendees will be equipped with practical tools to uphold ethical standards and make informed decisions that protect both professional integrity and client trust.

    Michele Mullen, MSW, LCSW

    Senior Manager, Workforce Project

    NCA

    Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

    Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

    Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

    Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

    Salli Kerr

    Trauma-Informed Learning Solutions LLC

    Salli Kerr is the founder of Trauma-Informed Learning Solutions LLC, where she provides consultation and training to children’s advocacy center multidisciplinary team (MDT) members and staff. With nearly a decade of experience training frontline professionals, Salli brings a practical, grounded approach to strengthening how MDT members navigate the demands of trauma-exposed work.

    Her work focuses on equipping organizations and MDTs with tools that strengthen skill development, shared language, and compassionate response—while acknowledging the real impact of secondary traumatic stress on professionals. Salli is known for creating learning spaces that are accessible, reflective, and immediately applicable to day-to-day practice.

  • Contains 3 Component(s), Includes Credits

    Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard, explore the advocate role within the MDT model, and learn practical strategies for supporting caregivers throughout the investigative and healing process.

    This 2 ½ hour virtual training module provides a comprehensive foundation for advocates working on child abuse cases with the multidisciplinary team. Participants will strengthen their understanding of the NCA Victim Advocacy and Support Standard, explore the advocate role within the MDT model, and learn practical strategies for supporting caregivers throughout the investigative and healing process. Additionally, the module addresses the issue of secondary traumatic stress, equipping child abuse professionals with insights and tools to recognize its impact and foster resilience.

    Michele Mullen, MSW, LCSW

    Senior Manager, Workforce Project

    NCA

    Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

    Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

    Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

    Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

    Christina Rouse, MSW

    NCA Consultant

    Christina Rouse, MSW, is a seasoned child advocacy professional with more than 18 years of experience in forensic interviewing, multidisciplinary team coordination, and trauma-informed practice. She has previously served in leadership and training roles supporting Child Advocacy Centers and statewide child protection initiatives. Her expertise includes MDT leadership, onboarding and retention strategies, secondary traumatic stress mitigation, forensic interviewer development, and Chapter-level capacity building. Christina is known for strengthening team systems, elevating best practices, and improving outcomes for children and families impacted by abuse. 

  • Contains 3 Component(s), Includes Credits

    This 100-minute virtual training focuses on strengthening victim advocates’ ability to connect families with essential community resources.

    This 100-minute virtual training module is designed to equip advocates with the knowledge and strategies needed to support families facing the interconnected challenges of child abuse and domestic violence. Participants will build knowledge and awareness of the Victim Advocacy and Support Standard, demonstrate enhanced understanding of the intersection between child abuse and domestic violence, and gain deeper insight into the implications for victim advocacy services. Additionally, attendees will explore practical strategies and resources to bring back to their communities to strengthen prevention efforts and improve support services. By the end of the session, advocates will have actionable tools to foster collaboration and provide comprehensive care for families impacted by these issues.

    Michele Mullen, MSW, LCSW

    Senior Manager, Workforce Project

    NCA

    Michele Mullen, MSW, LCSW, is Senior Manager, Workforce Project at the National Children’s Alliance (NCA), where she oversees initiatives to support and innovate within the children’s advocacy center (CAC) workforce. With over 28 years in the child abuse field, Michele is a dedicated advocate for the CAC movement.  In her current role, Michele leads NCA’s Leadership and Workforce Development Project, facilitates the Working Groups, and advances key priorities outlined in the NCA Strategic Plan.  Her work focuses on leadership development and expanding career pathways for mental health clinicians and medical professionals working with CACs.  Michele also serves on the NCA CSEC Collaborative Workgroup, working to enhance best practice standards for youth who have experienced exploitation. 

    Before joining NCA in March 2024, Michele served as a Training Specialist for the Northeast Regional Children’s Advocacy Center (NRCAC).  In that role, she developed and delivered training on topics such as victim advocacy, secondary traumatic stress, multidisciplinary team development, strategic planning, and the commercial sexual exploitation of children, aiming to strengthen multidisciplinary teams and support CAC development. 

    Prior to her work with NRCAC, Michele spent 17 years with the Norfolk County District Attorney’s Office/Norfolk Advocates for Children in Massachusetts. Michele began as a Victim Advocate on child abuse cases and later became the founding CAC Director, where she played a central role in establishing a fully accredited CAC. Earlier in her career, Michele worked with survivors of domestic violence.

    Michele holds a Master of Social Work (MSW) degree from the University of Pennsylvania and is a Licensed Clinical Social Worker (LCSW).  She can be contacted at MMullen@nca-online.org.

    Christina Rouse, MSW

    NCA Consultant

    Christina Rouse, MSW, is a seasoned child advocacy professional with more than 18 years of experience in forensic interviewing, multidisciplinary team coordination, and trauma-informed practice. She has previously served in leadership and training roles supporting Child Advocacy Centers and statewide child protection initiatives. Her expertise includes MDT leadership, onboarding and retention strategies, secondary traumatic stress mitigation, forensic interviewer development, and Chapter-level capacity building. Christina is known for strengthening team systems, elevating best practices, and improving outcomes for children and families impacted by abuse.