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  • Informational Call for the OMS Healing Measures Pilot Project

    Contains 1 Component(s) Includes a Live Web Event on 08/25/2021 at 2:00 PM (EDT)

    CACs currently participating in NCA’s Outcome Measurement System (OMS) are invited to join a pilot project as part of an exploratory study to examine what healing truly means to youth, caregivers, and multidisciplinary team (MDT) partners served by CACs

    CACs currently participating in NCA’s Outcome Measurement System (OMS) are invited to join a pilot project as part of an exploratory study to examine what healing truly means to youth, caregivers, and multidisciplinary team (MDT) partners served by CACs.  This project is in response to recent research highlighting a lack of person-centered measures of healing in the CAC field, and requests from CACs to establish more specific methods to measure this important area of our work.  In this informational call, CAC staff can learn more about why this project is important and what to expect if your CAC decides to participate.  

    Kaitlin Lounsbury, MA (Moderator)

    Program Evaluation Coordinator

    National Children's Alliance

    Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

    klounsbury@nca-online.org

    Dr. Kristi K. Westphaln (Moderator)

    Assistant Professor/Adjust Instructor

    Assistant Professor, UCLA School of Nursing; Research Associate, UH Center for Child Health and Policy, Adjunct Instructor, CWRU School of Medicine


  • OMS Summer 2021 Training Series

    Contains 5 Component(s) Includes Multiple Live Events. The next is on 08/10/2021 at 2:00 PM (EDT)

    Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, recommendations for distributing surveys to families and team members, and ways to use OMS results for local, state, regional, and national initiatives.

    OMS Part One: Introduction & Best Practices for Collecting Feedback Webinar
    Learn to implement the Outcome Measurement System (OMS) program at Children’s Advocacy Centers, including the purpose and benefits of the program, the topics measured, and recommendations for distributing surveys to families and team members. The training is designed for a broad audience, including centers considering joining or just getting starting with OMS, new staff at CACs already participating in the program, and experienced staff needing a refresher on best practices.

    OMS Part Two: Creating Reports & Sharing Results Webinar
    Learn to view survey results from families and team members, create reports, and think of ways to share results with staff, teams, boards, partners, funders, and the public. We will include a demo navigation of a sample reporting dashboard like those available in Qualtrics for participating CACs, State Chapters, and Regional CACs, including any newly added features.

    Kaitlin Lounsbury, MA

    Program Evaluation Coordinator

    National Children's Alliance

    Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

    klounsbury@nca-online.org

  • OMS Youth Feedback Survey

    Contains 5 Component(s) Recorded On: 07/28/2021

    The Outcome Measurement System (OMS) has given families and multidisciplinary professionals a voice in the CAC process for the past decade, providing essential information to guide and improve our services. The new OMS Youth Feedback Survey takes the program a step further by giving youth age 10 to 17 a direct voice to share feedback about their experience at the CAC. In this webinar, we will briefly review how the survey was developed and lessons learned from the pilot project, with the full review from our previous webinar still available by recording.

    The Outcome Measurement System (OMS) has given families and multidisciplinary professionals a voice in the CAC process for the past decade, providing essential information to guide and improve our services.  The new OMS Youth Feedback Survey takes the program a step further by giving youth age 10 to 17 a direct voice to share feedback about their experience at the CAC.  In this webinar, we will briefly review how the survey was developed and lessons learned from the pilot project, with the full review from our previous webinar still available by recording.  Based on the experiences of the pilot CACs and over 200 total CACs who have adopted this new survey in just the first 6 months of the program, we will share best practices to effectively collect surveys from youth and answer any questions you may have about this new resource.  Whether you have already started offering this survey, or you are still considering it, we encourage everyone to attend this webinar and learn how to amplify the voices of children to inform the work of the entire CAC field.

    Kaitlin Lounsbury, MA

    Program Evaluation Coordinator

    National Children's Alliance

    Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

    klounsbury@nca-online.org

  • Becoming a Satellite Member with NCA

    Contains 2 Component(s)

    Satellite membership is a great option for rural/remote CACs that truly lack local resources, and could benefit from having the resources and guidance of a Host Accredited Center.

    Satellite membership is a great option for rural/remote CACs that truly lack local resources, and could benefit from having the resources and guidance of a Host Accredited Center.  Learn about the Satellite membership requirements and how these convenient  locations can provide services to children and families where they live.

    Sarah Coker-Robinson

    Senior Program Associate for Member Engagement

    National Children's Alliance

    Sarah Coker-Robinson is the Senior Program Associate for Member Engagement.  Her background is in political science and paralegal studies, but she has also had some experience in the non-profit world, working with undeserved youth in Wilmington, DE.  She started at NCA in 2015, working in the Grants department then moved to the Membership department playing an integral role in the review process for Associate, Affiliate, and Satellite membership applications, as well as helping members gain access to all member benefits, including our social platform + learning tool - NCA Engage!

  • Update on the Latest and Finding Funds to Bridge the Gap

    Contains 2 Component(s) Recorded On: 05/12/2021

    This webinar will give an update on where things stand on the VOCA Fix legislation, and discuss different opportunities to find funds that can supplement or fill in the gaps from VOCA cuts

    This webinar will give an update on where things stand on the VOCA Fix legislation, and discuss different opportunities to find funds that can supplement or fill in the gaps from VOCA cuts

    Deana Joy

    Denise Edwards

    Director of Government Affairs

    National Children's Alliance

    Denise Edwards is director of government affairs for National Children’s Alliance (NCA), the national association and accrediting body for Children’s Advocacy Centers (CAC). As director of government affairs, Denise develops, coordinates and leads all federal  and national legislative and public policy strategies for NCA and its members, including strategies to expand the use and awareness of CACs in the public policy arena.  Prior to her tenure with NCA, Denise served as manager of government affairs for Dunkin’ Brands, Inc., representing the company and its more than 16,000 small business franchises before Congress and State/Local governments.

    Denise began her Washington career working in the U.S. House of Representatives, serving, among others, as deputy chief of staff and legislative director for Rep. Bud Cramer; and on the legislative staff of Rep. Chet Edwards.  Denise is a graduate of Baylor University, with a master’s in Public Policy Administration and a bachelor’s in Business Administration with a focus on financial planning.

    dedwards@nca-online.org

    Tracey Tabet

    Administrator

    Utah Children's Justice Center Program

    Tracey Tabet has been with the Attorney General’s Office since 1994 and is the administrator for the Utah Children’s Justice Center (CJC) Program, where she oversees the state’s 23 Children’s Justice Centers. Under her leadership, the program has expanded services to 28 of Utah’s 29 counties, has implemented measures to promote equity and accountability, and has become a strong voice for victims on Utah’s Capitol Hill. As the coordinator for the Utah Chapter of the National Children’s Alliance (NCA), she co- chaired NCA’s Chapter Collaborative Work Group and the SHINE Campaign Collaborative Work Group. She received the Outstanding State Chapter Leader Award from NCA in 2012 and the Anne Freimuth Child Advocate of the Year Award from Prevent Child Abuse Utah in 2016. She currently serves on several boards, including the Utah Victims Council, the Utah Coalition for Protecting Childhood, and is a member of the Utah Women’s Forum. Tracey grew up in rural southeastern Utah and is a graduate of the University of Utah and Westminster College. 

    Will Laird

    State Government Affairs Officer

    National Children's Alliance

    Will Laird is the State Government Affairs Officer for the National Children’s Alliance, which is the national membership and accrediting body for Children’s Advocacy Centers (CACs) in the United States. Will is also a member of Charleston City Council in West Virginia’s capital city.  Prior to joining NCA, Will worked for the West Virginia Legislature’s House Committee on Finance as a Senior Budget Analyst for over a decade. Having worked under both Democrat and Republican administrations, Will brings a wealth of experience to helping State Chapters of Children’s Advocacy Centers advocate for legislative changes that positively support child abuse victims and the CAC model. When he’s not at work, Will is an avid outdoor adventurer and loves to spend time with his wife, two boys, and his garden. 

    wlaird@nca-online.org 

  • Children’s Advocacy Center-Military Case Review

    Contains 3 Component(s)

    In this webinar, participants will learn about NCA's case review standard, the importance of coordinated CAC-military case review, and strategies for effective, military-inclusive CAC case review. The live event will include opportunity for Q and A.

    This webinar is the last in the Children's Advocacy Center (CAC)-Military Partnership Webinar Series. The series has provided foundational information and practical guidance on how CACs and MDTs can enhance collaboration with military partners to better serve children in military families. In this webinar, participants will learn about NCA's case review standard, the importance of coordinated CAC-military case review, and strategies for effective, military-inclusive CAC case review. The live event will include opportunity for Q and A.

    Heather Provencher, LCSW

    Coordinator for Service to Military Families

    National Children’s Alliance

    Alyson McKenzie

    Accreditation Coordinator

    National Children's Alliance

    Alyson MacKenzie is the Accreditation Coordinator at National Children’s Alliance, and manages the accreditation process for Child Advocacy Centers throughout the country. Previously Alyson was the Senior Program Associate of Accreditation at NCA as well as Program Associate at NCA, managing grants and membership for the Southern Region of the United States. She has a Master’s Degree in Social Work and a Certificate in Human Service Management from Boston University. Ms. MacKenzie has years of experience providing training and technical assistance to Children’s Advocacy Centers across the country.

    Roberta J. Humphris

    Executive Director

    Child Advocacy Center

    Roberta has been the Executive Director of the Child Advocacy Center in Cumberland County, NC since November 2009.  She graduated from Moravian College in Bethlehem, PA with a BS in Medical Technology and then received a MA in Health Services Management from Webster University.  She has a Certificate in Non Profit Management from Duke University.  She has been involved in the non profit arena for many years having served as the Executive Director of Better Health of Cumberland County, the Director of Resource Development for United Way of Cumberland County, founding a nonprofit foundation and serving on various nonprofit boards as both a member and officer.  She teaches fundraising and grant writing workshops for the United Way Multicultural Leadership Development Program.  Roberta is a Stewards of Children Authorized Facilitator, and has completed the National Children’s Advocacy Center Forensic Interviewing Course and the NCPTC ChildFirst North Carolina Interviewing Children and Preparing for Court Course. 

    Melissa Cook, DCFI

    Forensic Interviewer

    Children's Hospital of the King's Daughters Child Advocacy Center

    Melissa Cook is a Forensic Interviewer at the Children’s Hospital of the King’s Daughters Child Advocacy Center. Melissa has a bachelor’s degree in Psychology as well as a master’s degree in Clinical Psychology. Melissa is also certified as a Diplomat Child Forensic Interviewer through the National Association of Certified Child Forensic Interviewers. Melissa has attended the National Children’s Advocacy Center’s Forensic Interviewing of Children Training in Huntsville Alabama, along with Finding Words – Georgia in 2006, and a ChildFirst Protocol Update in 2016. Melissa has also attended the National Children’s Advocacy Center’s Extended Forensic Interviewing training in 2016 as well as annually attending the Virginia Crimes Against Children conference. Melissa regularly trains multidisciplinary members on the CAC model and CHKD’s Child Advocacy Center’s services, and has presented on roadblocks in the forensic interview process at the 11th Annual Crimes Against Children Conference in 2019. Melissa has over 13 years of experience in the child maltreatment and mental health field. Melissa was also certified as a Georgia Peace Officer in 2009 in her role as a Certified Advanced Emergency Medical Dispatcher and 9-1-1 Communications Officer. Melissa frequently testifies in JDR and Circuit Courts in the Hampton Roads area and has been qualified as an expert in forensic interviewing in the City of Chesapeake. To date, Melissa has completed approximately 500 taped child forensic interviews during her time at CHKD’s Child Advocacy Center. 

  • 2020 NCA Member Census: Key Takeaways for CACs

    Contains 4 Component(s) Recorded On: 04/27/2021

    Every two years, NCA conducts a Member Census to determine the current scope of CAC services and remaining needs in the field. We are grateful to the 791 CACs who completed the 2020 NCA Member Census and our partners at the State Chapters and Regional CACs who made this possible. In this webinar, we will share the results of the data, including an overview of key findings and trends compared to previous years. We will also provide a roadmap of how to put these results into action to guide local, state, regional, and national priorities for the coming years.

    Every two years, NCA conducts a Member Census to determine the current scope of CAC services and remaining needs in the field.  We are grateful to the 791 CACs who completed the 2020 NCA Member Census and our partners at the State Chapters and Regional CACs who made this possible.  In this webinar, we will share the results of the data, including an overview of key findings and trends compared to previous years.  We will also provide a roadmap of how to put these results into action to guide local, state, regional, and national priorities for the coming years.

    Kaitlin Lounsbury, MA

    Program Evaluation Coordinator

    National Children's Alliance

    Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

    klounsbury@nca-online.org

  • Victim Support and Advocacy for Military Families

    Contains 3 Component(s)

    This webinar will help Children’s Advocacy Centers (CACs) and military partners understand the different and complimentary roles of the military Family Advocacy Program (FAP) clinician and the CAC family advocate. Participants will learn about the NCA victim advocacy and support standard for accredited centers and hear how one CAC-FAP partnership coordinates advocacy and support services for military families.

    This webinar will help Children’s Advocacy Centers (CACs) and military partners understand the different and complimentary roles of the military Family Advocacy Program (FAP) clinician and the CAC family advocate. Participants will learn about the NCA victim advocacy and support standard for accredited centers and hear how one CAC-FAP partnership coordinates advocacy and support services for military families. 

    Heather Provencher, LCSW

    Coordinator for Service to Military Families

    National Children’s Alliance

    Alyson McKenzie

    Accreditation Coordinator

    National Children's Alliance

    Alyson MacKenzie is the Accreditation Coordinator at National Children’s Alliance, and manages the accreditation process for Child Advocacy Centers throughout the country. Previously Alyson was the Senior Program Associate of Accreditation at NCA as well as Program Associate at NCA, managing grants and membership for the Southern Region of the United States. She has a Master’s Degree in Social Work and a Certificate in Human Service Management from Boston University. Ms. MacKenzie has years of experience providing training and technical assistance to Children’s Advocacy Centers across the country.

    Amber Garrison-Ahmed

    Family Advocacy Officer, Buckley Garrison

    Department of the air Force / United States Space Force

    Mrs. Amber Garrison-Ahmed is the Family Advocacy Officer at Buckley Garrison, Colorado. Mrs. Garrison-Ahmed was born in Frankfurt, Germany while her father was stationed there with the Army.  Mrs. Garrison-Ahmed attended University of Phoenix and graduated with Honors earning a Bachelor’s of Science.  After earning her bachelor’s degree she continued with her education at University of Denver earning her Masters of Social Work and a certification in Animal Assisted Social Work in 2008.  Mrs. Garrison-Ahmed became a Licensed Clinical Social Worker in 2011. Mrs. Garrison-Ahmed is an experienced Social Worker with over 15 years of experience specializing in the care of domestic violence, child abuse, crisis intervention, child protection, and military social work as well as an integral part of an Animal Assisted Therapy Team.  

    Stacey Wasserman

    Prevention Specialist and Family Support Coordinator

    SungateKids

    Stacy Wasserman joined the SungateKids team in July 2018.  Stacy has spent her career in informal youth education and early childhood education.  Stacy’s dedication to the betterment of children of all ages and commitment to best practices in education led her to SungateKids.  Working with children and their families in such an empowering way is Stacy’s passion.  She lives in Denver with her husband and two children.  

  • OMS Winter 2021 Training Series

    Contains 7 Component(s) Recorded On: 03/09/2021

    Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, recommendations for distributing surveys to families and team members, and ways to use OMS results for local, state, regional, and national initiatives.

    Learn to implement the OMS program at Children’s Advocacy Centers, including the purpose and benefits of the program, recommendations for distributing surveys to families and team members, and ways to use OMS results for local, state, regional, and national initiatives.

    Kaitlin Lounsbury

    Program Evaluation Coordinator

    National Children's Alliance

    Kaitlin Lounsbury is the program evaluation coordinator for the National Children’s Alliance. Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers. This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals in the response to child maltreatment. Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.

    klounsbury@nca-online.org or OMScoordinator@nca-online.org

  • 2021 Application Process for the Expansion of CAC Response in the Native Communities in Alaska

    Contains 1 Component(s) Recorded On: 03/08/2021

    Apply now for new federal grants - New funding is available to expand Children’s Advocacy Center services to American Indian/Alaska Native children and families.

    Dawn English

    Program Associate

    National Children's Alliance

    Irina Hein

    Director of Grants Management

    National Children's Alliance

    Opal Boyer

    Program Associate

    National Children's Alliance