OMS Youth Feedback Survey

Recorded On: 07/28/2021

The Outcome Measurement System (OMS) has given families and multidisciplinary professionals a voice in the CAC process for the past decade, providing essential information to guide and improve our services.  The new OMS Youth Feedback Survey takes the program a step further by giving youth age 10 to 17 a direct voice to share feedback about their experience at the CAC.  In this webinar, we will briefly review how the survey was developed and lessons learned from the pilot project, with the full review from our previous webinar still available by recording.  Based on the experiences of the pilot CACs and over 200 total CACs who have adopted this new survey in just the first 6 months of the program, we will share best practices to effectively collect surveys from youth and answer any questions you may have about this new resource.  Whether you have already started offering this survey, or you are still considering it, we encourage everyone to attend this webinar and learn how to amplify the voices of children to inform the work of the entire CAC field.

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OMS Youth Feedback Survey Webinar
07/27/2021 at 2:00 PM (EDT)  |  Recorded On: 07/28/2021
07/27/2021 at 2:00 PM (EDT)  |  Recorded On: 07/28/2021 The Outcome Measurement System (OMS) has given families and multidisciplinary professionals a voice in the CAC process for the past decade, providing essential information to guide and improve our services. The new OMS Youth Feedback Survey takes the program a step further by giving youth age 10 to 17 a direct voice to share feedback about their experience at the CAC. In this webinar, we will briefly review how the survey was developed and lessons learned from the pilot project, with the full review from our previous webinar still available by recording.
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Slides - OMS Youth Feedback Survey
Open to download resource.
Open to download resource. PowerPoint slides from the training.
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Best Practices Guide - OMS Youth Feedback Survey
Open to download resource.
Open to download resource. This guide provides a summary of how the survey was developed, best practices based on the experiences of pilot CACs, and several FAQs to help support your CAC in offering this resource to the youth you serve.
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Webinar Feedback Survey
9 Questions
9 Questions
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Certificate
No credits available  |  Certificate available
No credits available  |  Certificate available
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Kaitlin Lounsbury, MA

Program Evaluation Coordinator

National Children's Alliance

Kaitlin Lounsbury is the Program Evaluation Coordinator for the National Children’s Alliance.  Her work is dedicated to helping our field demonstrate the impact of services provided by Children’s Advocacy Centers.  This includes NCA's Outcome Measurement System (OMS) to evaluate satisfaction and service needs, helping to improve services for families and multidisciplinary team professionals involved in the response to child maltreatment.  Her background includes academic research with a focus on child abuse interventions and direct service work as a counselor, providing a blended skillset to help child-serving organizations effectively measure their work and improve practices.